Long term service and support must be a top priority. We are committed to exceeding your expectations.
NEXTech has extensive parts and service support out of our Cornelius NC facility. Our decision to use only top of the line components such as Fanuc, Osai, Becker, Schneider, HSD etc., provides even greater long-term security to our customers.
Parts, spindles, controllers, assemblies, electrical and pneumatic components, are available immediately from NEXTech. You also have the option of purchasing direct from the USA OEM facility and your local industrial supply company. NEXTech uses nonproprietary parts wherever feasible. Multiple means of parts availability ensures that you pay a fair price for parts as well as long term support for your machines.
In order to keep your costs to a minimum, we conduct troubleshooting online whenever possible, and in fact we find that 90% of all issues are solved over the phone. However, if on-site service is required we will promptly dispatch a technician.